Return and Exchange Policy:
We accept full refunds or exchanges within 30 days of purchase free of charge. During this period, please contact us via Email ([email protected]) and state your reason for refund or exchange, and we will try our best to accommodate you. *Please provide your PayPal account info for your refund. It will take a few days to process, thank you for your patient.
We only support free full refunds or exchanges within 30 days of purchase. During this period, please contact us by email ([email protected]) with your reason for refund or exchange and we will do our best to accommodate your request, we will not issue refunds for returns after 30 days.
*Please provide your PayPal account information for the refund. This will take a few days to process, thank you for your patience.
Within 30 days after purchase, we accept full refunds and exchanges. Please contact us via email ([email protected]) and explain the reason for your refund or exchange. We will do our best for you service. *In order to facilitate the refund, please provide your PayPal account information and wait patiently, usually it takes a few days to process.
We accept a free full refund or exchange within 30 days of purchase. During this period, please contact us via email ([email protected]) and explain the reason for your refund or exchange. We will try our best to serve you.
*Please provide your PayPal account information to get a refund. Please be patient, because sometimes it may take a few days to process.
We can make a free full refund or exchange within 30 days after the order has been paid for. If necessary please contact us by email ([email protected]) and tell us the reason for your refund or exchange and we will do our best to accommodate your request, we will not issue a refund if the 30 days have passed.
*Please provide your PayPal account information for the refund. This will take a few days to process, thank you for your patience.
If you want to return a product, who will pay for the shipping costs?
a. If you receive an incorrect or damaged product. For the return in this case, we will pay the return shipping fee, please contact customer service immediately so that we can solve the problem. We hope that every purchase fully meets expectations and promises. If you want to return multiple items, please return them together to enjoy a free return of all items. If you return the goods separately, you may have to pay additional shipping costs.
b. If the product is in good condition, but you don’t like it and want to return it, you will be responsible for the cost in this case.
Requirements for returns or exchanges:
– Please send us an email before you decide to return your item and please provide the return tracking number from your receipt.
– The primary prerequisite for a return is that your item must be in good condition with no signs of depreciation.
– Keep the original packaging in the same condition as it was received. Include all labels and boxes.
– Email the original receipt and return tracking number to [email protected]
-If the above requirements are not met, we will not accept returns.
Please Note:
Our website has the right to reject any returned products that do not comply with the return policy. We will send the rejected items back to the original shipping address. To avoid this, please contact our customer service team to resolve any questions or concerns about the item you are returning. Please follow the e-mail we sent you for return and exchange procedures. After receiving and checking your return, we will notify you that we have received your returned item. We will also notify you whether the refund is approved, and if it complies with the return policy, it may take up to 5 business days to process the refund. If the application is approved, then your refund will be processed.
If you do not receive a refund:
• Please check whether your financial institution account is correct.
• Then contact your financial institution. Refund posting usually takes some processing time.
Our Company Information
Return address: F-504, Yinxing Garden, Yingbin Road, Qingyang Street, Jinjiang City, Fujian Province
Tel: +1 7139626992
Zip Code: 362299
Our factory is located in China, and return packages need to be returned to the factory. Please do not send the package back to the address on the parcel because it is not our factory address.